GATES
GATESGATES
  • Home
  • COMPANY
    • ABOUT
    • PRESS RELEASES
    • OUR PARTNERS
    • VIDEOS
    • CONTACT US
  • SERVICES
    • CONNECT
    • PROJECTS
    • SUMMITS
    • Programs
  • SUMMITS
    • UPCOMING SUMMITS
    • PREVIOUS SUMMITS
  • CASE STUDIES
  • CLIENTS
  • Home
  • COMPANY
    • ABOUT
    • PRESS RELEASES
    • OUR PARTNERS
    • VIDEOS
    • CONTACT US
  • SERVICES
    • CONNECT
    • PROJECTS
    • SUMMITS
    • Programs
  • SUMMITS
    • UPCOMING SUMMITS
    • PREVIOUS SUMMITS
  • CASE STUDIES
  • CLIENTS
admin2020-04-22T06:16:20+08:00

A VERY LARGE AIRPORT DUTY FREE RETAILER WITH 6,500 STRONG SALESFORCE

PROFILE

Customer : A very large Airport Duty free retailer with 6,500 strong sales force

Location : Middle East

Industry : Multi-product, multi-brand retailer

Profile : A very large airport retail operator with a global reputation for delivering retail efficiency and handling a very high airport passenger traffic.The retailer operates in a highly competitive environment with one of the least employee turnover wish is largely attributed to some of the best in the industry practices.

CHALLENGE

The client, known for its high efficiency in retail operation faced issues with various HR functions that were carried in a cumbersome manual process.

The client felt the need for automating many of the processes such as Performance appraisal, Learning & development, internal vacancies, suggestion schemes,

several HR kiosk services – All these were extremely time consuming and not serving the real purpose.

Also the client was accessing several different tools from different third party service providers which was inefficient.

SOLUTION

We developed a ‘single-sign-on’ module encompassing several application modules into one.

Further we also automated the Performance Appraisal module, Internal vacancies, suggestion scheme and 26 different HR services which practically resulted in saving of several thousands of productive man-hours.

We automated the entire retail processes which was manual and developed a communication system to a large section of its workforce who are not connected by an official mail ID.

In short it integrated the entire workforce under one roof.

Finally by developing a fully compliant incentive disbursement system, the motivation of the retail sales people was kept at all time high to perform and deliver results

IMPACT

The client saved several thousands of productive man-hours due to automation.

The Performance Appraisal post automation was completed in a record time frame of 2 1/2 months.

Employee suggestion scheme was very impactful with more than 300 live suggestions in the very first month creating a complete transparency and trust in the system and process of offering suggestions.

Smooth flow of applying for internal vacancies

Automation of retail processes at floor level resulted in tremendous operational efficiency.

Share this post

Facebook Twitter LinkedIn Google + Email

COMPANY

  • About
  • Press Releases
  • Our Partners
  • Contact Us
  • Videos

QUICK LINKS

  • Consulting
  • Summits
  • Projects
  • Upcoming Summits
  • Previous Summits
  • Past Workshops
  • Join Now

 

  • Clients
  • Case Studies
  • Testimonials
  • Terms of use
  • Trademarks
  • Privacy Policy

Newsletter

    Follow Us

    Facebook Twitter Youtube Linkedin
    Copyright © 2020 GATES APAC. Pte. Ltd. All Rights Reserved

    REGISTER

    [contact-form-7 404 "Not Found"]

    REGISTER

    [contact-form-7 404 "Not Found"]

    REGISTER

    [contact-form-7 404 "Not Found"]

    REGISTER

      REGISTER

      [contact-form-7 404 "Not Found"]
      Miss. Jeyalakshmi Venkatanarayanan was recognized for her 20+ years of leadership in the ICT Industry and services to the Karnataka channel community.

      She is the Founder of Universe Power Systems Bangalore, Universe Business Solutions, Universe Art Foundation.

      She is also serving as the Vice President, FITDAK ( IT Association of Karnataka) and serves the ICT Channel Community through the Association.

      UNIVERSE ART FOUNDATION (UAF), is a not for profit organization, formed to address the challenges faced by Indian Artists and offers them necessary help to overcome day to day difficulties.
      The objective is the help save our indigenous Art & Culture by securing the Artists who are the roots of our Culture.

      UAF has following goals:

      1. To ensure that Indian artists do not live in poverty after having dedicated their entire lives to the service of the ancient Indian art forms.
      2.  Provide medical facilities to the artists and their families, in cases where they can’t afford them
      3.  To provide education opportunities and funding for the children of Indian artists to pursue careers of their choice unfazed by financial difficulties
      4. Too encourage young Indians to take up traditional Indian art forms as a career, by providing talented individuals necessary grants and funding to get excellent training by instituting art fellowships
      5. To provide platform for young artists to launch their career
      GATES CHANNEL EXECUTIVE AWARD NOMINATION FORM

        Please fill out this form to nominate your candidate

        1. Nominee Information

        Nominee's Name (required)

        Nominee's Phone Number (required)

        Nominee's E-mail Address (required)

        Reason for Nomination

        2. Your Information

        Your Name(required)

        Your Phone Number(required)

        Your E-mail Address(required)


        REGISTER

          REGISTER

          [contact-form-7 404 "Not Found"]

          REGISTER

            REGISTER

              REGISTER

              [contact-form-7 404 "Not Found"]

              REGISTER

                  MEMBERS


                  Forgot password                  

                  Create a new account


                  Login with          

                  Case Studies

                    Company Name (required)

                    Your Name (required)

                    Designation (required)

                    Mobile (required)

                    Your Email (required)